FAQ

How long does shipping take?

Shipping times vary depending on your location. Please check our Shipping Policy page for more details.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email.

What is your return policy?

We accept returns within 30 days of purchase. Visit our Returns & Exchanges page for detailed instructions.

Are returns free?

Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal.

Is it safe to enter my credit card information on your site?

Yes, we use secure encryption to protect your information. Your payment details are safe and confidential.

Do you offer any discounts or promotions?

Yes, we periodically offer discounts and promotions. Keep an eye on our website, subscribe to our newsletter and social media for updates.

How can I contact customer support?

You can reach our customer support team through our Contact Us page or via email at support@cuellarprotech.com.

What is your privacy policy?

Our Privacy Policy outlines how we collect, use, and protect your personal information. You can find it on our Privacy Policy page.

Can I modify or cancel my order after placing it?

Once an order is placed, it enters processing. Contact us immediately if you need assistance, but we cannot guarantee modifications.

CUELLARPROTECH